Virtual Resume

Jacob Furtaw — Machine Learning Engineer

Download Full CV (PDF)

Experience

GenAI Engineer

Stealth AI Startup

Baltimore, MD

Jan 2026 – Present

Building advanced generative AI solutions and intelligent systems.

PythonLLMsGenerative AI

Co-Founder & Machine Learning Engineer

SurgePoint Software LLC

Towson, MD

Aug 2023 – Jan 2025

Co-founded SurgePoint and led the development of an AI-powered student information assistant using Llama 3.1 and Mistral models. Built a custom RAG pipeline and curated a 13M-line dataset from 200M+ raw web-scraped data and documents. Implemented advanced prompt engineering to serve accurate information to over 15,000 students. Won $1,000 in the Towson StartUp Cohort.

PythonRAGLlama 3.1MistralPrompt EngineeringLLMsData Engineering

Advanced Repair Agent

Geek Squad / Best Buy

Towson & Owings Mills, MD

Mar 2022 – Apr 2026

Provided advanced technical support and repairs for computers, laptops, smartphones, and other consumer electronics. Specialized in complex diagnostics, data recovery, malware removal, and OS troubleshooting across Windows and macOS platforms. Handled escalated repairs with a focus on first-time fix rates and excellent customer service. Consistently the top preforming ARA in the micromarket averging 1.2+ tags per hour and 150%+ utilization.

Hardware RepairSoftware TroubleshootingData RecoveryMalware RemovalWindowsmacOSTechnical Diagnostics

Skills & Technologies

PythonJavaScriptSQLC++PyTorchTensorFlowLangChainLlama-IndexTransformersDiffusersGradioOllamavLLMLlama.cppPrompt EngineeringRetrieval-Augmented Generation (RAG)Agentic AIMulti-Agent SystemsAgent Tool/Skill Development & UseModel Training & OptimizationComputer VisionData Mining/Web ScrapingData EngineeringVector DatabasesDockerGitHardware & Software TroubleshootingJupyter Notebooks

Education

Bachelor of Science in Computer Science

Towson University

Towson, MD • Jan 2022 – Dec 2023

Software Engineering Track | Relevant coursework: Artificial Intelligence, Data Structures & Algorithms, Software Engineering, Database Management, Object-Oriented Design, Web Programming, Linear Algebra, Statistics

Associate of Arts in Computer Science

Howard Community College

Columbia, MD • Aug 2019 – Dec 2021

Relevant coursework: Computer Science I & II (C++), Discrete Mathematics, Intro to Python, Calculus I & II